Privacy Policy

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Privacy policy

At Miben, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data.

What we collect

We collect the following information:
  • Name and contact details (email, phone number, address)
  • Login credentials (user name, password)
  • Browser and device information (IP address, browser type, device type)
  • Usage data (pages visited, actions taken on our site.)

Why we collect it

We collect this information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Arrange for delivery to your requested location with our shippers

How we protect it

We take reasonable measures to ensure the security and integrity of your personal information. This includes:
  • Encrypting sensitive data.
  • Implementing access controls (password protection)
  • Maintaining a secure https site
  • Regularly updating our security measures.
Sharing Your Information

We will not share your personal information with third parties without your consent, except:
  • With service providers (shipping companies)
  • To comply with legal requirements (court orders, law enforcement)

Your rights

You have the right to:
  • Access and correct or change or delete your personal information.
  • Object to processing and or request deletion.
  • Opt out of marketing communications.
Contact us

If you have any questions or concerns, please contact us at help@miben.co.za

Please note

We never collect any financial information from you. We do not process credit or debit cards directly and we do not request your banking information. (Except when required to process a refund).
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